Company Culture
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Open Positions at Celerant
Explore our current job opportunities listed below. When submitting your application, accompany it with a cover letter detailing why you believe you are a strong candidate for the position.
Sales Manager - SaaS Retail Software Sales (Hybrid NJ/NY Area)
Location: Hybrid (NJ/NY Area)
Salary: $120-150K
We are seeking an experienced Sales Manager to lead our dynamic sales and account executive teams in driving growth for our SaaS retail software solutions. If you are a results-oriented leader with a passion for coaching, strategic vision, and a knack for innovative sales approaches, this role is perfect for you.
As our Sales Manager, you will oversee a team of 7+ sales executives and 5 account representatives, focusing on revenue growth, retention, and fostering a high-performance sales culture. You will report directly to the CGO and collaborate with a hybrid management team while managing a mostly remote sales team.
Key Responsibilities:
Team Leadership & Coaching:
- Train and mentor sales executives and account representatives on advanced selling strategies, including social selling, Apollo-based prospecting, SendSpark video automations, and GleanQuote, alongside traditional sales channels.
- Coach the team to develop effective hunting skills for prospecting and lead generation—a critical focus for 2025.
- Guide the team in leveraging new tools and techniques to enhance prospecting efforts and adopt a proactive approach to building pipelines.
- Conduct weekly one-on-one coaching sessions to support team members’ professional growth and sales performance.
- Lead bi-weekly team sales meetings to align on strategy, performance, and goals.
Pipeline & Strategy Management:
- Drive weekly pipeline management to ensure alignment with revenue targets.
- Develop and execute sales strategies to achieve and exceed KPIs, including pipeline growth, closed deals, add-on sales, and retention rates.
- Prepare and present regular reports on pipeline progress, sales performance, and retention metrics to the CGO.
Sales Process Optimization:
- Implement and refine sales processes, ensuring the team leverages tools like HubSpot, GleanQuote, Apollo, and SendSpark effectively.
- Introduce and train the team on hunting-focused sales methodologies, enabling them to generate and qualify leads efficiently using these tools.
- Oversee the integration of hunting practices into the sales workflow, ensuring all team members adapt to this new requirement.
Collaboration & Communication:
- Work closely with the hybrid management team to align sales efforts with broader company goals.
- Ensure seamless communication and collaboration between the sales and account executive teams to maximize client satisfaction and revenue.
Qualifications:
- Proven experience as a Sales Manager, preferably in SaaS, technology, or retail software.
- Strong leadership skills with a demonstrated ability to train and coach experienced sales teams.
- Proficiency with sales tools like HubSpot, Apollo, SendSpark, and GleanQuote.
- Familiarity with selling advanced retail software, including POS systems, eCommerce platforms, and digital marketing solutions.
- Expertise in pipeline management, sales strategy, and reporting.
- Strong hunting skills and a proven ability to train sales teams on effective prospecting methodologies.
- Excellent communication and interpersonal skills.
- Strategic thinker with a forward-looking approach to sales methodologies.
- Located in the NJ/NY area, with the ability to work in a hybrid capacity, while managing remote teams.
Account Executive - SaaS Retail Software (Fully remote with annual team events)
Location: Fully Remote (with annual team events)
Salary Range: $50,000 – $70,000
We are looking for a dedicated and client-focused Account Executive to manage and nurture relationships with our retail clients. This role is ideal for someone who thrives on building trust, delivering value, and driving growth through upselling and cross-selling.
As an Account Executive, you will oversee a portfolio of 100-150 existing retail clients, serving as their primary point of contact. Your mission is to ensure client satisfaction, act as a trusted liaison between the client and our internal teams, and help clients maximize the value of our SaaS retail software solutions through education and upselling.
Key Responsibilities:
Client Relationship Management:
- Build and maintain strong, long-term relationships with assigned retail clients.
- Act as the primary liaison between clients and internal departments, ensuring clear communication and timely resolution of issues or requests.
- Proactively engage with clients to understand their needs, challenges, and goals, positioning yourself as a trusted advisor.
Education & Upselling:
- Educate clients on the full range of our SaaS retail software offerings, including point-of-sale systems, eCommerce platforms, and digital marketing tools.
- Identify opportunities to upsell additional services or features that align with clients’ business objectives.
- Deliver tailored recommendations and product demonstrations to showcase how additional solutions can drive client success.
Client Advocacy:
- Act as a voice for the client within the company, advocating for their needs and ensuring they receive exceptional service.
- Collaborate with sales, customer support, and product teams to address client concerns and implement solutions efficiently.
Retention & Growth:
- Monitor client satisfaction and retention metrics, taking proactive steps to address potential churn risks.
- Consistently achieve or exceed upsell and client satisfaction targets.
Team Collaboration:
- Participate in annual team weeks with the account executive team, as well as sales and marketing teams, to align on goals, strategies, and best practices.
- Contribute insights and feedback from clients to help refine and improve our products and services.
Qualifications:
- Proven experience in account management, client success, or a similar role, preferably within the SaaS or retail technology industry.
- Exceptional interpersonal and communication skills, with a talent for building trust and rapport.
- Strong organizational and time-management skills, capable of managing a large client portfolio effectively.
- Experience educating clients on technical solutions and identifying upsell opportunities.
- Tech-savvy and comfortable using CRM tools (e.g., HubSpot) and communication platforms.
- Self-motivated and results-driven, with a passion for delivering exceptional client experiences.
- Ability to work effectively in a fully remote environment.
Preferred Experience:
- Background in SaaS, technology, or retail.
- Familiarity with retail software solutions such as POS systems, eCommerce platforms, and digital marketing tools.
Marketing Manager (New Jersey/Hybrid)
Location: New Jersey/Hybrid
Salary: $100,000 to $140,000
We are looking for a dynamic, results-driven Marketing Manager to lead our marketing team, with a strong focus on creative messaging, project management, and lead generation. This role is crucial in developing and executing strategies that enhance brand visibility, engage our target audience, and drive business growth. The ideal candidate has a solid background in both traditional and digital marketing, hands-on experience with HubSpot CRM, and a knack for crafting compelling messaging that converts leads into customers.
This position requires someone who thrives in a fast-paced environment, can juggle multiple projects, and adapts quickly to market trends. The Marketing Manager will oversee a team of seven (content writers, digital marketers, and an event coordinator), providing leadership and strategic direction.
This is a hybrid role, requiring two days per week in our New Jersey office and the flexibility to work remotely the other three days.
Key Responsibilities:
Marketing Strategy and Planning:
- Develop and execute marketing strategies aligned with business goals
- Conduct market research to identify trends and opportunities
- Manage and optimize the marketing budget for maximum ROI
Team Leadership and Project Management:
- Lead, mentor, and inspire a team of seven marketing professionals
- Set timelines, oversee projects, and ensure marketing goals are met
- Manage external vendors and strategic partners as needed
Lead Generation and Management:
- Develop and oversee multi-channel lead generation campaigns
- Utilize HubSpot CRM for lead tracking, optimization, and reporting
- Collaborate with the sales team to ensure effective lead management
Creative Messaging and Content Strategy:
- Lead content strategy to support brand awareness and lead generation
- Craft compelling marketing messages that drive engagement and conversions
- Work closely with content writers to refine messaging across all platforms
Communications and PR:
- Execute a comprehensive communications plan, including PR and internal communications
- Manage media relationships and strategic partnerships to enhance brand visibility
Digital Marketing:
- Oversee and optimize digital marketing efforts, including email, SEO, PPC, and social media
- Collaborate with the digital team to ensure website updates and online advertising align with campaign goals
Event Management:
- Plan and manage client conferences and trade shows in partnership with the event coordinator
- Analyze event performance and report on ROI
Qualifications:
- Bachelor’s degree in Marketing, Communications, or Business
- Experience in SaaS technology or retail software is a plus
- 5+ years of experience in marketing and communications, with a proven track record in lead generation
- Proficiency in HubSpot CRM for lead tracking, campaign management, and analytics
- Strong understanding of digital marketing, social media, and content creation with a focus on lead generation
- Exceptional creative writing and messaging skills
- Ability to think strategically while executing tactically
- Strong project management skills with the ability to prioritize multiple tasks and meet deadlines
- Experience with marketing tools like Google Analytics and social media management platforms
Compensation: Competitive salary with major growth potential, medical benefits, 401K, flexible spending account, 15 PTO days annually, optional dental/optical coverage. Salary range is $100,000 – $140,000, depending on experience.
Apply TodaySenior Software Engineer (Any location)
Location: Any location
Salary: $120,000 – $150,000 depending on experience
We are seeking a highly skilled Senior Software Engineer with a proven track record in enterprise-level development and distributed programming. The ideal candidate will possess expertise in the Spring Framework, design patterns, testing methodologies, and DevOps practices. As a Senior Software Engineer, you will play a key role in leading teams, solving complex problems, and driving innovation to deliver high-quality products.
Responsibilities:
- Lead the design, development, and implementation of complex software solutions
- Collaborate with cross-functional teams to define and prioritize product features
- Mentor junior team members and provide technical guidance and support
- Ensure code quality, scalability, and performance through rigorous testing and code reviews
- Stay abreast of emerging technologies and industry trends to drive continuous improvement
Skills & Qualifications:
- Minimum 10+ years of enterprise-level development experience in production
- Minimum 10+ years of hands-on experience with the Spring Framework CORE, Spring Data SPA, and Spring Remoting (prefer the Spring Integration) in production
- Minimum 3+ years of distributed programming experience in production
- Proficiency in design patterns and architectural characteristics
- Strong coding experience in JUNIT/Selenium testing in production environments
- Experience with DevOps and/or Kubernetes in production environments
- Proactive problem-solving skills with the ability to lead teams and generate innovative ideas to enhance product quality
Experienced Sales Executive (Any location)
Location: Any location
Salary: $55,000 – $100,000
As a sales representative you will be responsible to perform product demonstrations of cutting edge retail software, including point of sale and the full retail suite, E-Commerce, mobile POS and several other mobile applications, as well as the next generation of browser-based retail software which is both platform and device independent.
Sales leads are pre-qualified and there is no cold calling required. Your overall mission will be to close new business and maintain relationships with existing clients, with ongoing opportunities for add-on business.
Responsibilities:
- Follow-up with pre-qualified sales opportunities; tracking within CRM system
- Provide product demonstrations of our advanced, cutting edge software, remotely or on-site
- Meet/exceed sales quotas, achieve maximum new sales and existing customer sales
- Continually learn new product knowledge as we frequently customize and add to our suite
- Communicate with existing customer base regarding new offerings for potential add-on sales
- Prepare sales proposals/contracts for prospects based on retailers’ requirements
- Introduce new customers to the Implementation team and arrange the kick-off meeting
- Attend and participate in sales meetings, occasional trade shows and product sessions
- Keep abreast of competition, competitive issues, products and markets
- Report to Sales Manager about goals, sales and prospects
- Handle client complaints or concerns
Skills & Qualifications:
- Experience with technical/software, preferably in the retail market
- Experience with professional or solution based selling
- Bachelor’s Degree preferred
- Willingness to travel (about 5-10%)
- Eagerness to learn and grow with a stable, successful company
Helpdesk Support Tech (New Jersey)
Location: Iselin, NJ
Salary: $40,000
Responsibilities:
- Answer telephone calls/emails from customers (collect & document information, open tickets in ticketing system)
- Use SQL Server programming to diagnose and solve customer issues
- Coordinate with development with strategies to resolve software issues
- Use active troubleshooting to resolve hardware/software issues within specified time frames. Document actions, and escalate call if necessary
- Contact customers to follow up on outstanding issues, and assist with resolution
- Coordinate returned merchandise in need of repair, if needed
- Assist with documentation regarding software bugs, new products and new solutions
- Advise upper management on any product issues identified through technical support calls with customers
- Develop and implement plans to acclimate existing customer base, and introduce new accounts
- Escalate customers expressing a high level of dissatisfaction and work with escalated team
- Responsible for other duties as assigned by manager
- Daily duties may change upon the Call Center Manager’s request to meet business needs
Skills & Qualifications:
- Comfortable with telephone support
- Ability to work 9:30am to 6:00pm with rotating nights/weekend shifts as required
- Troubleshooting software queries
- Experience with a helpdesk ticketing system
- SQL Server programming
Account Representative (Any location)
Location: Any location
Salary: $40,000+ plus commissions where applicable
The Account Representative will be responsible for maintaining and expanding ongoing relationships with existing retail clients. The chosen applicant, working with current clients, will analyze the unique software needs and requirements in order to make recommendations for the retail client’s business. In addition, the Account Representative will work closely with other departments within Celerant to facilitate client relations including accounting, technical support, product development and Quality Assurance.
Responsibilities:
- Develop, establish and maintain current client relationships
- Identify potential sales prospects and contact these and other accounts as assigned
- Present and sell Celerant software products and services to current clients
- Prepare presentations, proposals and sales contracts, when required
- Identify and resolve client concerns, working with various departments within Celerant
Skills & Qualifications:
- Proficient in PC based office software
- Bachelor’s Degree (preferred)
- Eagerness to learn and grow with a stable, successful company
- Excellent verbal, written and analytical skills
- Self-motivated, goal oriented and driven to achieve success both as an individual and in a team
Updates Deployment Analyst (New Jersey or Remote)
Location: New Jersey/Remote
Salary: $40,000 to $55,000
The Updates Deployment Analyst will be responsible for reviewing, scheduling and performing client software updates in a timely manner. The ideal candidate will be organized and be able to maintain a productive schedule while also being detail orientated to perform software updates accurately and reliably. The candidate should also be able to communicate clearly to clients and other internal staff members through means of emails, forms, and phone calls, escalating to the department manager as necessary.
Responsibilities:
- Review and schedule client software updates in a timely manner
- Follow established processes for documentation and tracking of updates
- Provide satisfactory communication with clients to guide them through the updates process
- Escalate issues to the technical support team, development team, project manager and department manager as necessary
- Responsible for other duties as assigned by manager to meet business needs
Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or 5+ years of equivalent experience
- SQL programming and relational database knowledge
- Ability to start work at around 7am EST and occasionally earlier as required
- Ability to occasionally work late nights and weekends as required
- Strong attention to detail and quality of work
- Experience with Microsoft SQL Server, Windows Server, Apache Tomcat, and Java is preferred
- Experience with retail software or providing technical support in small/medium business applications
Compensation: Competitive salary with major growth potential, medical benefits, 401K, flexible spending account, 15 PTO days annually, optional dental/optical coverage. Salary range is $40,000-$55,000 depending on experience.
Apply TodayEmployee Perks at Celerant
Discover the enriching benefits of being part of Celerant, where we foster a culture of innovative thinking and work-life balance in line with the perks you anticipate from a well-established, rapidly-growing software company.
Our employees enjoy:
- Competitive salaries
- Comprehensive medical, dental and vision insurance
- Flexible Spending Accounts (FSA)
- 401(K) retirement plans
- Vacation/PTO allowances
- Short/long-term disability coverage
- Life insurance benefits
Starting salaries are contingent on experience and geographic location, and certain benefits may be subject to availability within specific regions.
Celerant’s Company Overview
As a leading provider of retail management software, Celerant caters to businesses of diverse retail markets and sizes. Our in-house developed software empowers retailers to manage all aspects of their business in one system, from point of sale software and their entire brick and mortar store, to expanding sales in the online world with eCommerce and mobile apps, to enhancing their digital marketing with our team of experts.
Recognized as a top 5 retail software provider for 15 years by the RIS LeaderBoard, Celerant helps independently-owned retailers compete with some of the biggest names in retail.
Headquartered in New Jersey, Celerant has a global presence with offices spanning California, Georgia, Texas, the Caribbean, APAC, and a dedicated team of 190+ team members.
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