Goodwill Store POS Software Helping Manage Donated Goods

Automate your Goodwill stores and serve your thrift customers faster with an intuitive donated goods retail (DGR) POS system and a configurable production and analytics software.

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Sell More by Automating your Goodwill Store

Leverage a flexible retail system, enabling you to customize the software based on how you run your Goodwill business, since we understand that not all Goodwill stores operate the same way.

Modern POS System for Goodwill Retailers

Provide a fast and modern shopping experience, with mobile POS, contactless payments, customer facing tablets to quickly enter their own information, and more.

Customizable POS and Retail Back Office

Customize the retail software to meet your needs, helping your staff perform their daily tasks more efficiently, since every Goodwill business operates differently.

Scalable Retail System Supporting Growth

Streamline your operations now, while supporting your future growth with a retail system that can support your business whether you have 5 stores or over 200 stores.

Robust Donated Goods Retail Solution

Manage every aspect of your Goodwill business in one system: Donations, sorting, tagging, selling, customer management, marketing, reporting, and more.

Process Sales Faster and Save Time for your Goodwill Staff

Speed up your check-out process with a flexible and modern Goodwill POS system, built to handle high volume transactions that can handle all of your Goodwill store needs.

Process Sales from Anywhere, Anytime
Serve customers with a mobile and hybrid DGR POS system that supports contactless payments, and rest easy that your store will never be down, even if the internet is lost.
Help Customers Faster at the POS
Look up customers fast at the POS, offer scale support at the register for weighted sales, offer round-up donations with 1 click, and handle heavy volume sales transactions.
Collect Customer Information Effortlessly
Offer self-serving tablets at your point of sale counter, enabling customers to enter their customer data faster while you are scanning merchandise, and display promotional messages.

Discover In-Store Solutions

“In 2020, we made the decision to move forward in identifying a point of sale and barcoding platform for our retail stores. We started by evaluating 9 different vendors, and in the end choose Celerant as the best provider to fit our needs.”

– Goodwill of Oklahoma

Ensure Repeat Sales with an Integrated CRM built for Goodwill

Customer and promotion management- Comprehensive customer relationship management with specific functionality built for Goodwill stores.

Discounts and Promotions
Increase sales by offering stackable coupons based on dollar amounts or percentage off, flexible term sales, ‘Surprise & Delight’ promotions, senior days or military discounts and more.
Loyalty Reward Programs
Encourage repeat business with loyalty programs, membership clubs with levels based on sales volume, automated enrollment and discounts based on account, or short-term campaigns with future rewards.
Customer Tracking
Enter new customers quickly within a detailed CRM system, and track valuable customer data including birthdays, past purchases, and preferences, fueling your marketing initiatives later.

Simplify the Production Process while Minimizing Loss

Improve the overall performance of your producers and your unique production process with a flexible Goodwill POS system to reduce loss prevention.

Item Inspection and Categorization
Streamline your intake process with a configurable tagging system enabling your staff to easily inspect items and categorize up to 5 levels for various departments and categories.
Tagging and Barcode Printing
Intake faster with large, customizable buttons on a touch screen monitor, with mobile tagging and barcode printing- all with employee level restrictions and audit trails to minimize loss.
Color-coded Product Rotations
Easily organize your products with flexible color codes, which can be rotated by week with price reductions, and transferred to different stores or outlets quickly based on color.

“We are using Celerant's point of sale and inventory management, and plan to use the system for tagging, production and customer loyalty. We moved to Celerant because we needed a system to use right now, and features that will help us grow.”

– Evansville Goodwill

Accept Donations Faster from Individuals and Organizations

Enter Goods Faster

Create new donors and enter items with touchscreen or mobile devices, offering vouchers, coupons and no-fee gift cards.

Manage Donor Drives Efficiently

Handle large donor volume quickly with donor drive management tools enabling bulk voucher imports within your POS.

Offer Online Options to Donors

Keep your lines moving by offering an online donation tracking system with itemized and printable donation receipts.

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Boost Financial Control with Advanced Reporting for your Goodwill Business

Make more informed decisions based on powerful analytics, with sales and production-based reports designed for Goodwill businesses.

Real-time Visibility Across Entire Business
Know the pulse of your business instantly with real-time inventory across all stores and outlets, and track the full lifecycle of your donated goods- from donation to final sale.
Reports Designed for Goodwill Businesses
Leverage reports based on production volume, quality and sell-through, by color of the week, used vs. outstanding vouchers, retail vs. outlet vs. boutique stores, equipment/bin management and more.
Custom Reporting
Drill down deeper based on any level of data with an intuitive Custom Report Designer, and save templates, export reports to PDF or Excel, and schedule reports for automated email delivery.

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Send More Effective Emails to Customers, Donators and Communities

Enhance your marketing initiatives by sending personalized emails to your customers, as opposed to only sending mass promotional messages.

Internal Email Marketing

Leverage Celerant’s integrated email marketing platform to send personalized emails based on triggers within the POS and eCommerce software.

Automated Email Workflows

Setup and automate workflows such as ‘Welcome’ emails for new customers, ‘Surprise and Delight’ reward emails based on sales levels and more.

Optional 3rd Party Integrations

Send promotional emails based on your preferences with available options to Hubspot, sending customer and sales data from your POS system.

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FAQ: Common Questions from Goodwill Stores

1. Is the Goodwill store POS system easy to use and fast for my staff?

Yes, Celerant’s POS system for Goodwill stores is easy-to-use and helps your store associates streamline the entire process, from product intakes, to the production process and tagging items, to process sales at the point of sale.

The Goodwill POS system is fast, supports contactless payments, and is capable of handling high volume sales. The POS screen is customizable, with quick buttons that can be arranged and named however you prefer, making it easy for your staff. Allow your customers to enter their own information such as email address, birthday, etc., on customer facing tablets at the point of sale, while your cashiers process the sale- helping check-out customers faster, while ensuring accurate customer data collection for future marketing initiatives.

Ensure accuracy and help your production team work faster, with large, customized buttons on a touch screen monitor, with the ability to quickly intake items, mark the condition of the merchandise, and tag the item within the appropriate color coded rotation, if applicable.

Learn More: » Watch how the Goodwill of Oklahoma Works Faster and More Efficiently

2. Does the Goodwill POS system support a robust offline mode for the point of sale?

Yes, the Goodwill POS system offers a hybrid POS that has an offline mode ensuring your stores are never down. Rest assured, that even if/when your loses internet connectivity, your POS system will still process sales.

Not only that, but your entire POS system will still be live and you will have full access to all POS functions, including customer look-ups, pricing, promotions, returns, gift cards, holds, layaways, special orders and more!

When your internet connectivity is restored, your POS data syncs automatically so it is as if your store was never down in the first place.

Learn More: » Ensure your Goodwill Store is Never Down with an ‘Always On’ POS System

3. Does the donated goods retail software support efficient product tagging?

Yes, there is an entire process built into the Celerant POS system for Goodwill stores to handle the production process more efficiently. Having worked with so many different Goodwill businesses, we understand that in most cases, no Goodwill operates in the same way.

We offer multiple ways in which you can set up your production process, from product inspections and categorizing, tagging and printing barcodes for your products and optional color coded product rotations, should your Goodwill business have ‘color of the week’ designations.

Learn More: » Watch How Goodwill of Great Plains Manages their ‘Color of the Week’ Rotations

4. Can the Goodwill stores POS system help reduce our reliance on discounting?

Celerant’s Goodwill retail software offers flexible and advanced reporting, providing retailers with the data to help make better decisions. From pricing, to store rotations, to balancing inventory and more- with real-time visibility and centralized reporting and analytics, you can ensure you are selling your merchandise without having to rely so heavily on discounting merchandise.

Celerant also offers a custom report designer, enabling you to create in-depth reports, based on any level of data. Save your reporting templates, export them to PDF or Excel, and schedule reports for automatic email delivery with the comprehensive back office software.

Learn More: » Back Office Software for Goodwill Stores with More Administrative Control

5. Is there a robust set of CRM tools built into the Goodwill POS system?

Yes, Celerant’s Goodwill POS system offers a built-in and comprehensive CRM system. Quickly enter customers as they make purchases, and track all of their shopping history. You can also offer a customer facing tablet at the register, allowing customers to enter their own data while your cashiers are processing the sale.

The internal CRM system tracks birthdays, offers parent/child relationships to track multiple individuals, tracks loyalty rewards and/or restrictions, and much more.

All of this customer data can be easily connected to Celerant’s email marketing platform to easily send automated emails based on triggers in the POS software. You can also set up ‘surprise and delight’ coupons to specific customers based on their purchases.

Learn More: » Watch how Goodwill of Evansville Modernizes their Business with Celerant