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LEGEND RC HOBBIES is New to Celerant. Jason Kliewer, who works on data conversion, is truly the BEST of the BEST! He thoroughly scrubbed our existing data, as we had extracted it into Intuit/Quickbooks POS (no longer supported) from a DOS based POS System many years ago when we purchased the Hobby Shop! He really cleaned things up and is a pleasure to work with!
LEGEND RC HOBBIES WENT LIVE THIS WEEK! We were very thankful for your knowledgeable staff: Nekie Hanchell and Nicholas Freites, , along with Jason Kliewer noted above! They were all a pleasure to work with. I truly enjoyed working with each of them! They made our conversion a success!
Celerant’s customer service was outstanding, and the initial training was extensive. Each time I have an issue, they reply and do their best to walk me through the steps to get it fixed. The Celerant team I was assigned is knowledgeable and helpful.
At Celerant I would highly recommend Rondolyn. She was so detail oriented during our transition. Not only was she responsive, she was knowledgeable, and efficient moving our project forward. If she didnt have an immediate answer, she would figure it out quickly. She handled everything wonderfully. It was a pleasure working with her as she exceeded our expectations. Her patience and professionalism was greatly appreciated !!
Rondolyn at Celerant was a terrific team leader and project manager. We couldn’t have done it without her. She was very task oriented and attentive to our needs. She had great follow-through, attention to detail and was always very positive about moving our project forward. I don’t know what we would’ve done without her!
The customer support is awesome.
LEGEND RC HOBBIES is New to Celerant. Jason Kliewer, who works on data conversion, is truly the BEST of the BEST! He thoroughly scrubbed our existing data, as we had extracted it into Intuit/Quickbooks POS (no longer supported) from a DOS based POS System many years ago when we purchased the Hobby Shop! He really cleaned things up and is a pleasure to work with!
Pros: What I like about Kim and her team was the seamless integration and level of communication. We had a tight deadline with our grand opening and she was able to make it happen.
Cons: There were a few hiccups along the way but nothing Kim and her team couldn’t handle.
Overall: Overall, great experience considering the size of operation and range needs. We have an extensive operation and Kim is always ready to help.
Quinn is the best. Would have no one else. Responsive and caring. He has the true Rizz, and cares about his clients
Celerant (specifically Quinn) has been amazing during our transition to their system. Unlike other POS systems, their customer service and support is spectacular.
Just want to say these guys have improved customer service 100%
Scott, Quinn, Kim ,Greg, Cory and everyone that has helped us on the tech support line thanks
We recently changed over to Celerant Technology, and I must say, it was an outstanding experience! Our trainer, Dave, was nothing short of fantastic. His deep knowledge of the system and his ability to convey complex concepts in an easily understandable manner made the entire POS incredibly valuable.
Dave’s engaging teaching style kept us all attentive and involved, and his patience in answering our myriad of questions was truly commendable. It’s clear that he is not only a master of the technology but also a dedicated educator who genuinely cares about his trainees’ success.
Thanks to Dave and Celerant Technology, we now feel confident and well-prepared to utilize the system to its fullest potential. Highly recommend this training program to anyone looking to switch POS systems with a top-notch instructor!
Pros: This system is amazing! The system is easy to use and it is very customizable.
We use QB online as our GL and the integration worked amazing!
Cons: There wasn’t much that we weren’t able to do with Celerant, Everything we needed was in the system.
We use this every day and it works fantastic.
Overall: We recently changed over to Celerant Technology, and I must say, it was an outstanding experience! Our trainer, Dave, was nothing short of fantastic. His deep knowledge of the system and his ability to convey complex concepts in an easily understandable manner made the entire POS incredibly valuable.
Dave’s engaging teaching style kept us all attentive and involved, and his patience in answering our myriad of questions was truly commendable. It’s clear that he is not only a master of the technology but also a dedicated educator who genuinely cares about his trainees’ success.
Thanks to Dave and Celerant Technology, we now feel confident and well-prepared to utilize the system to its fullest potential. Highly recommend this training program to anyone looking to switch POS systems with a top-notch instructor!
Pros: We got into Celerant after using 2 failed POS systems. Celerant has been able to provide for us nearly everything we were needing in a POS system. Along with managing our inventory and being able to place PO’s easily, their ecommerce has made it able for us to get off the ground with online sales. Celerant provides you a team of people that are there to not only train you, but also help you troubleshoot any problem you may run into.
Cons: The only cons I really have is 2 minor things. 1, there is no quick or easy way to adjust inventory totals for something that isn’t a part of the integrated vendor system. Which isn’t really a big deal once you learn how to utilize the system. The other is the inability to move some items into a different category on the ecommerce side. It would be nice to be able to move some of the integrated vendors items to a category of you own choosing instead of the assigned category.
Overall: Overall, this is a great product! There is a lot of functionality and it honestly keeps track of you inventory in a much better way than the previous POS systems we’ve used. Also, they don’t cancel you for selling firearms or firearm related products like many other POS systems out there. Our store is going to be getting our FFL soon which Celerant is going to be a backbone of when we pull that trigger. If you are in the firearm or shooting sports world, this is a must have system!
Pros: I want to take this time to give a big shout out to my rep Kimberley Mano who is so patient and kind. She’s been great to work with and just her alone made my experience amazing.
Cons: This is a very complex POS, so you’re going to need to take a while to get to know. One thing I would recommend to Cumulus/Celerant, for gun shop retailers that sell firearms consignment and want to sell non firearm items via consignment. Create a firearms sale percent payout and a non firearms sale percent payout so that we don’t have to go into System Config to change the consignment percentage each time we need to list an item.
The other con is how expensive it is to purchase and continue to maintain an account with Cumulus/Celerant
Overall: I used to have Quickbooks Point Of Sale and this is much better. There’s much more you can do with this and I’m glad that I made the change.
I am absolutely overjoyed that I came across Celerant Technology. They are the solution that I have been looking for. For the last four years I have used various Point of Sale systems and none of them have been as comprehensive and versatile as Cumulus POS.